About our program

At SurveyHero, we take security seriously and are dedicated to building a secure platform for our customers. We believe that working with the security community is an essential part of ensuring the security of our software. That is why we are proud to provide our bug bounty program, which offers recognition and compensation to security researchers for finding and reporting security vulnerabilities in our Software-as-a-Service (SaaS) product.

Bug Bounty Program
Scope of Program

Scope

The scope of our bug bounty program includes all publicly accessible parts of our SaaS product. This includes the website, API, and all customer-facing systems. Please note that certain areas may be excluded, such as customer data and personal information.

Rewards

We offer a range of rewards for valid and unique security vulnerabilities. The amount of the reward will depend on the severity of the vulnerability and the quality of the report. In addition to financial compensation, we may also recognize your contribution publicly.

Rewards

Guidelines

To participate in our bug bounty program, please follow these guidelines:

  1. Do not perform any action that could harm the availability, integrity, or confidentiality of our systems or data.
  2. Do not access or modify any customer data without express permission.
  3. Do not perform any social engineering, phishing, or other similar types of attacks.
  4. Report any vulnerability you find as soon as possible, using the email address provided at the bottom of this page.
  5. Include a detailed description of the vulnerability and steps to reproduce it in your report.
  6. Do not publicly disclose the vulnerability or details of the report without our permission.
  7. You must comply with all applicable laws and regulations.

Contact

If you have found a security vulnerability in our SaaS product, please send an email to support@surveyhero.com. We will respond as soon as possible and work with you to address the issue.

We are committed to building a secure platform for our customers and appreciate the contributions of the security community. Thank you for helping to make SurveyHero more secure!